Refund and Return Policy

Thank you for shopping at Hunting for Antiques. We appreciate your business. Please read this policy carefully. This Refund and Return Policy applies to all purchases made through our website, [Your Website Address].

Returns

Due to the unique nature of antique items, we generally do not accept returns. Each item is sold as-is, with detailed descriptions and photographs provided to ensure you are fully informed about the item’s condition before purchase. However, we understand that exceptions may occur.

Exceptions: A return may be considered under the following circumstances:

  • Significant Misrepresentation: If the item received is materially different from the description and photographs provided on our website.
  • Damage During Shipping: If the item arrives damaged due to shipping, and the damage was not pre-existing and disclosed in the product description.

Return Request Process:

  1. Contact Us: You must contact us within 7 days of receiving your order to report the issue and request a return. Please email us at [Your Email Address] with your order number, a detailed description of the issue, and clear photographs as evidence.
  2. Review: We will review your request and may ask for additional information or clarification.
  3. Approval: If your return is approved, we will provide you with instructions on how to return the item.
  4. Return Shipping: You are responsible for the cost of return shipping, unless the return is due to our error (e.g., significant misrepresentation). We recommend using a trackable shipping service and insuring the package for the full value of the item.
  5. Inspection: Upon receiving the returned item, we will inspect it to verify its condition and the reported issue.

Refunds

If your return is approved and the item is received in the same condition as when it was shipped, we will process your refund. Refunds will be issued to the original method of payment.

  • Refund Amount: The refund amount will be the purchase price of the item, excluding the original shipping costs.
  • Processing Time: Please allow 7-10 business days for the refund to be processed and reflected in your account.

Non-Returnable Items

The following items are non-returnable:

  • Items that have been altered or damaged after receipt.
  • Items returned without prior approval.
  • Items returned more than 14 days after the delivery date.

Cancellations

Orders can be cancelled within 24 hours of placement, provided the item has not yet been shipped. To cancel an order, please contact us immediately at [Your Email Address] with your order number. If the item has already been shipped, the cancellation will be treated as a return, subject to the conditions outlined above.

Condition of Antiques

Please remember that antiques, by their very nature, have imperfections and signs of wear consistent with their age. We make every effort to accurately describe and photograph each item, highlighting any significant flaws or damage. These imperfections are part of the item’s history and character and are not grounds for a return unless they were not disclosed in the product description.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

DianaMallorie@hotmail.com